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VEHICLE FAQ 's

Can I make my vehicle faster?


All ATVís, dirt bikes, go karts, mini choppers, mopeds, scooters, and motorcycles can be made to go faster by improving fuel, air and exhaust flow. It should also be noted here that performance kits void manufacturer warranties, therefore we do not sell modification kits. They often also make reliable engines less trustworthy, usually in proportion to the extremeness of the modification.


Are these vehicles legal in my state?

Vehicles sold on this site are legal in most states. Please check with your local DMV for state specific requirements such as registration, age requirements and helmet laws prior to any purchase. California residents require C.A.R.B. approval (California Air Resolution Board) to be legal in the state of California.


How much assembly is required?

Most vehicles are 80% - 99.9% assembled. We recommend a certified technician assist you with your assembly. However, assemblies are generally quick and easy and can be performed by the average consumer. No mechanical assemblies required.

Where can I obtain replacement parts if needed?

We stock parts for every item we sell in our warehouse, not all parts guaranteed to be in stock. Part can also be ordered directly from manufacture at any time. Part(s) delivery may take, but not limited from 2-4 weeks. Most mechanical parts are universal and can be found at most local retail motorcycle shops and hardware stores at reasonable prices.


How do I start my Moped Scooter?

Step 1: Place scooter on parking stand (stand is located towards the rear of scooter next to kick starter).

Step 2: Put key into ignition and turn it to the (on) position.
Note: Make sure kill switch is in the (on) position.

Step 3: Put unleaded gas into scooter (premium gas recommended).
Note: Make sure you have the fuel line connected to the carburetor. It is located on the left side of the bike underneath the seat there is a compartment that exposes the carb and what you are looking for will be either a brass nub 3/4 of an inch long or a hollow nub. You may not see it, however, you should be able to feel it if you are standing on the left side of the bike.

Step 4: Kick start scooter 6-7 times to build compression.
Note: Do not pull on throttle or it will flood the carburetor.

Step 5: Now use the electric start (hold in rear left brake lever and press button on right that looks like lightening bolt). Hold for 3-4 seconds.
Note: Do not hold it in any longer than 5 seconds at a time or you will burn the starter.

Step 6: Repeat sequence 6-7 times.

Step 7: Once started adjust idle speed if needed.
Note: To adjust idle lift up seat and in engine compartment on the top towards the farthest side of the carburetor is a Gold Phillip screw attached onto a spring. Turn clockwise until it is set to your preference.


PURCHASE FAQ

Do I get a discount if I order more than one vehicle at a time?

Yes, and more you order, more discounts you get. Please email our sales team at sales@bobcatsmotorsports.com or call 916-913-1229 for details.


Do I have to request 2 colors when I order each vehicle?

Most orders are fulfilled at your first color choice. We suggest that you provide a different color as alternative before checkout.


PAYMENT FAQ

What method of payment do you accept?

  • Visa
  • MasterCard
  • Discover
  • American Express
  • PayPal
  • Bank Wire Transfer (Free shipping insurance /pickup fee)
  • Money order (Free shipping insurance /pickup fee)
  • Cashier's check (Free shipping insurance /pickup fee)
  • Cash in person (Free shipping insurance /pickup fee)


Why do you only ship to the billing address (Paypal Confirmed address) if I pay thru Paypal?

We have to follow Paypal's strict policies when we use their service. Paypal requires sellers to ship the item to a Paypal confirmed address which is the billing address of your credit card.

Do you charge sales tax?

No we do not (except for CA residents). You pay tax along with registration fees at your local DMV when you register the vehicle.


Is Bobcat's Motorsports.com website secure? What kind of security is used?

When you are placing an order on the Internet, security is a number one priority. All online transactions are sent through our secure server, and encrypted with 128-bit technology. Once the information is received through the Internet, trusted authorized employees will process your payment, and make sure that your information is handled with the highest level of security.


SHIPPING FAQ

If I place an order today, how long will delivery take?

Most orders are processed and shipped out within 2-4 business days following your payment and signed order confirmation. Transit time takes approximately between 4 to 7 business days for delivery depending on your location. We do not ship or deliver on Saturdays, Sundays or Holidays. Any orders placed on Saturday or Sunday will be processed the next business day. During holiday seasons, process period may extend, but not limited, to 3-5 business days. Transit time during holiday seasons may extend, but not limited, to 5-12 business days.


Do you ship to Alaska or Hawaii?

Yes, we ship to Alaska and Hawaii. However, additional freight charges may apply. Please email sales@bobcatsmotorsports.com with your shipping address to obtain your freight costs prior to purchase.


Will I receive a confirmation once my order ships?

Yes, we will e-mail you the shipping company information along with your tracking number once your order ships so you can track your order online or by calling the trucking company directly. We require 2-4 business days to process your order before we forward you your tracking number. Please note that the "Standard Delivery Date" that shows on shipping companyís website is just an estimate, please call the shipping company to obtain accurate information on your shipment status.


What do I do if my order is lost or damaged.

Unfortunately, lost packages and minor shipping damages may occur at time. We strongly encourage all customers to insure your investment to guard against lost or damages during shipping. Orders that are not insured will not be eligible for lost or damaged claims.

1. Inspect your whole vehicle BEFORE signing the delivery receipt. In case of any damages presence, you must note the damages on the delivery receipt and have the driver sign in acknowledgement. Fax the delivery receipt to us at 916-913-1349 within 3 days of delivery. Failing to do so will void the claim.

2. All noted damages must be reported to Bobcat's Motorsports.com via e-mail within 3 days of delivery, no exceptions.

3. Please save original packing material for investigation by the shipping company. Please take pictures of the damaged vehicle and boxes and send the pictures to shipping@bobcatsmotorsports.com within 3 days of delivery, please include your order number, your name, address, phone number and tracking number of your vehicle in the email.

4. We will file shipping damage claim and the merchandise will be inspected by a representative from the shipping company.

5. We will ship you the replacement part(s) after we receive your complete supporting documents for the damage claim; or issue you a refund for a non-repairable vehicle after the claim is settled by the shipping company.

6. If there is any charge back initiated by customer due to damage, you will have to pay 30% restocking fee and $75 chargeback fee.


VEHICLE REGISTRATION:

How can I register my vehicle?

If you wish to register your vehicle, please request your Manufacture's Certificate of Origin (MCO) from our website www.bobcatsmotorsports.com and choose the registration request form under "Customer Care". Fill out your request and we will process your request immediately. MCO generally requires 3-5 days to process. Each MCO certificate will be accompanied by a Bill of Sale and Odometer Disclosure Statement for registration purposes, they are provided by Bobcat's Motorsports free of charge.


Does my title work need to be notarized, if so how?

Certain States require the MCO (Manufacturer Certificate of Origin) and Odometer Disclosure Statement to be notarized by the Seller, this requirement varies by State or County. Please contact your local DMV for accurate info about notarizing title. A $20.00 notary fee is required for each vehicle that needs to be notarized by Bobcat's Motorsports in the State of California.